At Gemonay, each of our products is made using top-notch materials and the best methods of craftsmanship. We meticulously examine each of our products to ensure that it meets the highest standards before shipping it to you. 

In the unlikely event that you find a defect or a flaw, you can send it back to Gemonay for inspection by one of our jewelry experts. If it is determined that the defect occurred during the manufacturing process, we will replace or repair the product at no cost to you. If Gemonay rules that the defect was caused by wear-and-tear, we will repair the item at cost. Please note that Gemonay cannot guarantee the work of another jeweler. Keep in mind that we do not replace damaged, lost, or missing diamonds and gems from rings or settings.